Monitoring

Our comprehensive monitoring system supplies us with key data for monitoring systems and interfaces. The monitoring system automatically generates reports when normal operation is endangered or has reached a certain threshold, or the general status of a system has changed.

The complete, worry-free package of active support includes automatic reporting and reaction by our 24/7 standby team before negative effects are discernible. With reactive support, the standby team only intervenes in the case of serious malfunctions. Your IT department is transmitted messages by e-mail or SMS to give it full room to maneuver.

The monitored parameters include the following: System load, applications and services (database, failover status, backup, replication cluster), hardware status (fans, temperature, network components, hard disks, RAID status), data center (air-conditioning, temperature, power, safety), network (traffic/bandwidths, routers, switches, port status), backbone (latency, throughput, packet delivery, overall availability).